Refund Policy

Last update: 10 Aug, 2024

Zash Bharat Payments Private Limited (hereinafter referred to as "Zashpay," "we," "us," or "our") operates the website Zashpay.in (the "Website"). This Refund Policy governs the terms under which we offer refunds for any products or services purchased through the Website.


1. No Refund Policy

  • Zashpay does not provide refunds for any products or services purchased through the Website.
  • All sales are final, and once a purchase transaction is completed, it cannot be refunded or reversed for any reason.

2. Exceptions

  • In exceptional circumstances, such as technical errors resulting in duplicate transactions or unauthorized charges, Zashpay may, at its sole discretion, issue refunds on a case-by-case basis.
  • Requests for refunds must be made promptly by contacting our customer support team at help@zashpay.in. Refund requests made after a reasonable period from the date of purchase may not be considered.

3. Chargebacks

  • If you believe that you are entitled to a refund and have been unable to resolve the issue with Zashpay directly, you may initiate a chargeback with your payment provider. However, initiating a chargeback without first contacting Zashpay may result in your account being suspended or terminated.

4. Contact Information

If you have any questions or concerns about this Refund Policy, please contact us at help@zashpay.in